Permanent Reports!

So here's a problem we've heard complaints about over and over again:  therapists want to have long-term access to their reports!  In the past, though, this just hasn't been possible through therapylog.com.  We only have so much server space, so we've always had a policy of deleting all generated reports every sunday to make sure we don't run out of storage space for new ones.

Well, that problem is now in the past.  Thanks to some long work from all members of our development team over the past few months, new reports from 4/14/2010 and onwards will be stored off-site to be available to you for as long as you want them.  They don't disappear until you press the "delete" link for that report on your homepage.  The reports links in your homepage and in your email will now point to an s3.amazonaws.com address rather than the "therapylog.com" one you're used to seeing because we're using amazon's storage service to keep these documents stored for us indefinitely.

Thanks to everyone who made this suggestion for being persistent, and know that although sometimes it can take a while to get these large infrastructure requests handled, we always try not to let them get buried under the constant pressure of things that need to be done right now.

We always love hearing from our users, so if you have an idea for changes to therapylog, we want to hear what you have to say!  Leave us a comment here on the blog, or you can always email us through your normal customer support channels.

~Ethan